Hyatt Place Cleveland/Lyndhurst/Legacy Village

We had an early check-in at this hotel due to bad weather and booked a room on the spot. The staff was very friendly and accommodating, making the process smooth. The hotel itself was well-maintained and had a pleasant ambiance. The room was clean and comfortable, providing a relaxing stay. They offer a morning buffet, which was decent but could have had more variety. One of the best parts is its convenient location, with a mall nearby for shopping and dining. Overall, it was a great stay, and I would recommend this hotel for its hospitality and convenience.

We use this place for work meetings. The rooms are nice and clean, the meeting space is perfect for groups our size and they are very accommodating. Close to shopping and great dining. Easy in and out, too. Parking garage right next door is nice.

Building, inside and out is beautiful. However , I came in and the employee had 3 different conversations with employees, laughing and talking as if I wasnt even standing there. Looked at me a few times and kept talking to co- workers. That's as rude as it can get (10/17/25, between 4 and 430pm). The room was nicely put together. Only complaint was that there was 1 bar of soap in the room. If there's 2 beds in a room, chances are, there can be at least 4 people in that room, maybe 5 because of the couch. 1 bar of soap to wash hands and your body is unacceptable. Everyone, besides the check in woman was kind and welcoming. I would gladly come back and recommend.

Only stayed for one night. Overall excellent stay. Only one accessible parking spot in the front but I didn't get a chance to look underground while I was there.

Clean. Nice. Food you expect. Coffee is painful weak.. nothing to complain about really. Staff was great. Rooms were clean.

I stayed here with a group of 40+ middle schoolers as we traveled from CA to compete in a science competition. First off the staff was so very friendly and helpful. The accommodations were exactly what we needed including a spacious conference room. Breakfast every morning was nutritious and delicious. The rooms are very roomy and comfortable. Plus great views of the adjacent snow covered field out the window.

I started going to the Hyatt Place when I came to the Cleveland area because I was a long time member of Hyatt's rewards club (member since 1990) so I would earn points. It is located in a great location - there is a Giant Eagle grocery (with a state liquor store inside the grocery) within walking distance as well as an upscale outside mall with a variety of stores and restaurants across the walkway of the hotel. There is also a Heinen's (a very nice grocery store) in the area (not walkable) with plenty of made daily sandwiches etc to pick up for dinner as well as a Whole Foods (again not in walking distance but a 5 min drive). One of the things I really appreciate is the front desk/check in staff is ALWAYS so pleasant. After a long day of travel, lay overs, delays, it is such a pleasure to come into contact with a lovely person when checking in to your hotel or simply receiving your key if you've already checked in via the Hyatt app. The rooms/bathrooms are always clean and the beds/pillows are comfy. A good selection on the TV including HBO and all news channels. The parking is safe in a covered garage which is a minute walk and next to the hotel. As a woman, it feels completely safe, close by and well lighted. However I'm sure a Hyatt Place employee would accompany you to your car if you asked. This is a nice, quiet, clean hotel with a no-cost breakfast buffet-type of breakfast. It includes coffee, tea, eggs, usually a sausage, bagels, fresh fruit and sometimes pancakes. Again, the breakfast area is also clean and well kept. I'm not much of a breakfast person, but I do like their scrambled eggs with hot sauce. There is also an office work area with computers, a printer and scanner available at no charge.

Would highly recommend this hotel! We had a small mix up when checking in. Miguel helped us figure out what happened (was not his fault at all) and upgraded us to a bigger, beautiful room and a drink on the house to make up for it! Miguel's customer service throughout the whole process was nothing short of fantastic! He was so kind, helpful and eager to find a solution. The breakfast spread in the morning was very nice as well. This Hyatt is the best hotel experience I have ever had. I wish I could give more than 5 stars, especially to Miguel!!!!!!!!!!